Help desk & remote support
Computer troubleshooting, software and printer issues, new employee setup, account changes and practical purchasing advice.
FOR YOUR BUSINESS · $75 / HOUR
Good technology.
Less busywork.
Keep your business running and find better ways to handle the work behind it. Personal IT support, practical AI consulting and custom tools built around real needs.
AI CONSULTING & CUSTOM APPS
Start with the problem.
Build something useful.
Tell me what takes too much time, what gets entered twice or what your team struggles to keep track of. We’ll explore whether a simple app, automation or AI tool could help.
A lightweight internal app might run on a Raspberry Pi, Synology or mini PC. Other solutions may use cloud services. The right setup depends on the job.
ReportingCollect information and prepare recurring summaries.
Internal toolsTrack jobs, inventory, inspections or production.
Practical AISearch approved documents or draft content for review.
MonitoringBring equipment readings into a useful dashboard.
THE EVERYDAY FOUNDATION
IT help that fits
your business.
One project, occasional troubleshooting or an ongoing support arrangement.
Business networks & UniFi
Design, installation and maintenance for switches, firewalls and access points. Guest Wi-Fi, secure remote access and troubleshooting for existing networks.
Cameras & recording systems
UniFi camera installation and configuration, recording storage, authorized remote viewing and ongoing maintenance.
Microsoft 365 & business email
Email setup and migrations, Outlook troubleshooting, user administration, Teams, OneDrive and SharePoint support. License purchasing arrangements are discussed separately.
Servers, virtualization & Synology
Support for Windows servers, storage and virtual infrastructure, with VMware, Nutanix and Synology experience.
Backups & everyday security
Backup configuration and recovery checks, account security, multi-factor authentication and endpoint protection setup. Recommendations matched to your business.
A PRACTICAL PROCESS
Small steps. Clear costs.
Talk it through
Understand your current process and what you want to improve.
Agree on a plan
Define the scope, estimated labor and any equipment or software costs.
Build & try it
Start with a focused solution and test it with the people using it.
Keep it useful
Document the setup and agree on training, backups and support.
AI outputs may need human review. We’ll discuss information access and whether data stays local or goes to a cloud service before implementation.
SUPPORT · CONSULTING · DEVELOPMENT
$75 / hour
Business IT, AI consulting and custom development. Equipment, licenses, subscriptions and third-party usage charges are quoted separately. Service availability is arranged directly.
LENOVO RESELLER
Business computers. Local support.
Mitchell Tech is a Lenovo reseller. Get help choosing Lenovo laptops, desktops, workstations and accessories that fit your needs and budget, with setup and ongoing support available.
Equipment is quoted separately. Email Brandon for a quote ↗